Who Is Responsible for Car Count

For top operators, the warm summer months usually mean a golden opportunity for growing the shop. That’s because they know two critical facts that allow them to grow in good times and bad. First, those top operators know that during busy summer months, much of their competition will let their guard down and stop advertising…

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Focused Resolutions

Let’s talk resolutions. We’re faced with the same choice each January: will this brand-new year be different – better even – than the one we just left?  In some ways it’s inescapable. I saw the first “New Year’s Resolution” commercials for losing weight and quitting smoking before Thanksgiving this year. By the time the calendar…

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It Never Snows in Miami

There’s an awe that tends to follow truly great salespeople. “They could sell sawdust to a lumber-mill,” we say, with reverence. “He could sell a ketchup popsicle to a woman in white gloves!” But not even the best salesman could sell snow tires in Miami. No matter how incredible their talents, no matter how good…

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